Bookings Coordinator

6 month Contract – Ealing/Greenford

Timeline is a market-leading provider of broadcast technology and services. We are trusted by some of the biggest brands in the UK and international television market including the BBC, ITV, Channel 4 and BT Sport. Our portfolio includes outside broadcasts, post-production, studios, RF and satellite, managed services and systems integration. We deliver technical and creative facilities for programmes as diverse as live music and awards shows, political conferences, global and domestic sporting competitions, light entertainment and current affairs. Find out more about the projects we work on.

About the Role
Timeline TV is looking to recruit a Bookings Coordinator to work across a portfolio of projects. Please apply now if you are organised, detail-focused, independently resourceful and an excellent communicator. This is a client facing administrative role and you will be booking staff and coordinating resources through the Xytech MediaPulse scheduling system.

• You will be responsible for booking freelancers/contractors in a variety of technical support roles using the Xytech MediaPulse scheduling system
• You will be proactive in resolving issues, and in escalating problems to the Timeline management team
• You will arrange staff training days if applicable, shift shadowing and quality control procedures for new freelance staff
• Contact and book freelancers in line with finance tax and employment status guidelines i.e., IR35 and LP10 letters
• Expand our freelancer lists and assist with the induction of new contractors
• Ensure that all personal data is managed to the requirements of the General Data Protection Regulations (GDPR)
• Provide general administrative support and financial oversight as required Knowledge, Skills and Experience
• You must be able to prioritise tasks and meet deadlines
• You must have strong organisational skills and excellent attention to detail
• You must have excellent communication skills (telephone, email, and face to face)
• Should be comfortable with financial administration
• Should have a proactive and enthusiastic approach to work
• Previous experience of booking freelancers is essential
• Previous experience of Xytech MediaPulse, or a similar resource scheduling system
(e.g., ScheduALL, Provys or Farmers Wife) is highly desirable
• Some previous knowledge of working in a broadcast environment (post-production, studio production, outside broadcast or channel management) will be highly regarded
• Experience of using Excel in a working environment
• Demonstrate tact and sensitivity when dealing with other cultures
• Able to react tactfully and sympathetically to requests from staff and clients.
• Able to answer occasional phone calls outside of standard office hours if required
• Able to remain calm under pressure

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